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🛡️ Help Center

Everything you need to know to get the most out of securAIty Email.

📑 Contents

  1. Getting Started
  2. How to Use securAIty Email
  3. Understanding Your Results
  4. API Key Setup
  5. What Can I Scan?
  6. Tips for Best Results
  7. Frequently Asked Questions
  8. Troubleshooting

1. Getting Started

securAIty Email is a free AI-powered tool that analyzes suspicious emails, text messages, chat messages, and URLs to help you determine if they're safe or dangerous. It takes less than 30 seconds to get an answer.

All you need is:

2. How to Use securAIty Email

Step 1 — Select the Message Type

Use the dropdown to tell us what kind of content you're pasting. This helps the AI tailor its analysis:

Step 2 — Paste the Content

Copy the suspicious message and paste it into the large text area. Include as much of the original message as possible — subject lines, sender info, links, and the full body all help the AI make a better assessment.

Step 3 — Add Context (Optional)

Click "Add Context" to expand additional fields:

These fields are optional but significantly improve accuracy.

Step 4 — Click "🔍 Analyze"

The tool will send your content to the AI for analysis. This typically takes 5–15 seconds. You'll see a loading animation while it works.

Step 5 — Review Your Results

The results card will appear with a risk level, confidence score, detailed findings, and specific recommendations. Scroll down for the full breakdown.

3. Understanding Your Results

Every analysis returns one of three risk levels:

🟢 SAFE This message appears safe

The AI found no significant indicators of phishing, scams, or social engineering. The message appears to be legitimate.

What to do: You can likely proceed normally, but always exercise general caution — no tool is 100% accurate. Review the "best practices" section included with your results.

🟡 POTENTIAL RISK This message shows warning signs

The AI detected one or more suspicious indicators. The message may not be outright malicious, but something doesn't look right.

What to do: Follow the numbered recommendations carefully. Do not click links or reply until you've verified the sender through an independent, trusted channel.

🔴 DANGER This message is highly suspicious

The AI found strong indicators of phishing, scam, malware, or social engineering. This message is very likely an attempt to steal your information or compromise your device.

What to do: Follow the emergency steps immediately. If you've already clicked a link or entered information, take the remediation steps listed in your results right away. Consider contacting a cybersecurity professional.

About the Confidence Score: Each result includes a confidence percentage (0–100%). A higher score means the AI is more certain of its assessment. Scores below 70% mean the message is ambiguous — err on the side of caution.

4. API Key Setup

securAIty Email uses OpenAI's API to perform its analysis. You'll need an API key to use the tool.

How to get an API key:

  1. Go to platform.openai.com
  2. Create an account or sign in
  3. Navigate to API Keys in your account settings
  4. Click "Create new secret key"
  5. Copy the key (it starts with sk-)
  6. Paste it into the API key field in securAIty Email

How to enter your key in the app:

  1. Click the API Key status pill in the top-right corner of the app
  2. Paste your key into the input field
  3. Click "Save to Session"
  4. The pill will turn green and show "🔑 API Key Active"
🔒 Your key is safe: Your API key is stored in your browser's session memory only. It is never saved to disk, never logged, and never sent anywhere except directly to OpenAI's API. When you close your browser tab, the key is automatically erased.

Pre-configured key (for demos):

If a demo key has been configured in demo-key.js or securAIty.config.js, it will auto-populate when you load the app. You'll see the green "API Key Active" pill immediately.

5. What Can I Scan?

You can paste virtually any text-based message or link. Here are some common examples:

6. Tips for Best Results

  1. Paste the entire message — Don't summarize or paraphrase. The AI needs the exact wording, links, and formatting to detect threats accurately.
  2. Include the sender info — Email addresses and phone numbers are critical for identifying spoofing and impersonation.
  3. Include subject lines — For emails, the subject line often contains key phishing indicators.
  4. Use the context fields — Telling the AI whether you expected the message and whether it pressures you to act quickly dramatically improves accuracy.
  5. Don't click links first — Paste the message here before clicking any links. That's the whole point!
  6. Check shortened URLs — If a message contains a bit.ly or similar shortened link, paste the entire message including the link.
  7. When in doubt, scan it — There's no penalty for scanning a safe message. Better safe than sorry.

7. Frequently Asked Questions

Is securAIty Email free?

The tool itself is free. However, each analysis uses the OpenAI API, which may incur a small cost on your API key (typically less than $0.01 per scan using gpt-4o-mini).

Can I trust the results?

securAIty Email is a powerful screening tool, but no AI is perfect. Use it as a first line of defense, not your only one. If the tool flags something as dangerous, take it seriously. If it says something is safe but you still feel uneasy, trust your instincts and verify independently. For critical security decisions, consult a cybersecurity professional.

Is my data private?

Yes. Your messages are sent directly from your browser to OpenAI's API for analysis. Nothing is stored, logged, or transmitted to any other server. Your API key is held in session memory only and is erased when you close the tab. We have no database, no backend, and no analytics tracking your content.

Does this work on mobile?

Yes! securAIty Email is fully responsive and works on phones, tablets, and desktops. On mobile, you can copy a suspicious text message and paste it directly into the tool.

What AI model does it use?

By default, securAIty Email uses OpenAI's gpt-4o-mini model, which offers an excellent balance of speed, accuracy, and cost. You can change the model in the securAIty.config.js configuration file.

Can I scan URLs without the full message?

Yes. Select "🔗 URL / Link" from the dropdown and paste the URL. The AI will analyze the URL structure, domain, and known patterns. However, the AI cannot visit or load the URL — it analyzes the link itself for suspicious characteristics.

Why does it say "No API Key"?

You need to enter an OpenAI API key before you can run an analysis. Click the red "⚠ No API Key" pill in the top-right corner and follow the instructions. See Section 4: API Key Setup for details.

Can I use this for my business or team?

Absolutely. securAIty Email is a great first-line screening tool for employees. For enterprise-grade security solutions, monitoring, and incident response, contact Thin Green Security for a consultation.

8. Troubleshooting

❌ "Invalid API key"

Double-check that you copied the full key from OpenAI (it starts with sk-). Make sure there are no extra spaces before or after the key. Try generating a new key from your OpenAI dashboard.

❌ "Rate limited" or "Too many requests"

OpenAI limits how many requests you can make per minute. Wait 30–60 seconds and try again. If this happens frequently, check your OpenAI account's rate limits and usage tier.

❌ "Analysis timed out"

The AI took too long to respond. This can happen with very long messages or during high-traffic periods. Try again, or try pasting a shorter portion of the message.

❌ "Unable to parse results"

The AI returned an unexpected format. This is rare. Click "Analyze" again to retry. If it persists, try shortening your input or changing the message type.

❌ The Analyze button is grayed out

Make sure you have both: (1) an active API key (green pill), and (2) text pasted in the input area. The button enables only when both conditions are met.